Launch Your Twin

Refund policy

Last updated: 23 September 2026

What you buy

The guide and the launch kit are digital content, bought together or one after the other. Right after payment we email you your links: for the guide, a link to download it as a PDF; for the kit, a link to download it as a PDF and a link to its scripts page, where you can copy the 40 scripts or download them as a text file.

In short

Refunds

We email you a link to the guide PDF, and with the kit links to the kit PDF and the scripts page, right after payment. EU, EEA and UK consumers can cancel within 14 days, and lose that right once they start the download or open the scripts page only if at checkout they asked for immediate access and acknowledged that loss. If the guide or the kit is faulty, we fix it or refund you. Full terms are on the refund page.

Right to cancel in the EU, the EEA and the UK

If you are a consumer in the EU, the EEA or the UK, you may cancel the purchase within 14 days without giving a reason. However, you lose this right once you start the download or open the scripts page, provided that at checkout you asked for immediate access to what you bought and acknowledged that loss, and we confirmed both in the email with your links. If any of the three is missing, you may cancel within the 14 days even after the download has started or the scripts page was opened. This follows Directive 2011/83/EU, art. 16(m), and the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regulation 37.

A faulty file

If the guide or the kit is faulty, or not as described, tell us: we fix it or refund you.

Otherwise

Otherwise purchases are final, except where the law of the country where you live gives you more, and nothing here limits those rights.

No email?

Check your spam folder, then write to support@launchyourtwin.com with the Whop payment id, and we send the link again.

How to ask for a refund

Email support@launchyourtwin.com with the Whop payment id of your purchase. You find it in our welcome email, in the receipt Whop sent you and in your Whop account.

How the money comes back

Your money goes back through Whop to your original payment method.

Payment disputes

You can also open a case in Whop's Resolution Center within 120 days of the payment.

Who sells